Nursing Administrative Services Manager
1.0 FTE Full time Day - 08 Hour R2654668 Onsite 108560007 Admitting Rooming Other PALO ALTO, 300 Pasteur Dr, CaliforniaIf you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America)This is a Stanford Health Care job.
A Brief Overview
The Administrative Manager - Nursing plans, organizes, directs and coordinates the centralized staffing, scheduling, payroll and personnel records services function (Nursing Personnel Support Center or NPSC) and assigned float pool for nursing departments at Stanford Hospital and Clinics; directs a staff of professional, technical and clerical personnel performing duties in support of such services; assists management in the formulation and implementation of administrative policies and procedures. The manager is responsible for the selection, development, and evaluation of the NPSC staff. He or she manages the utilization of nursing personnel from outside agencies. The manager oversees the overall operation of the Nursing Administration office, participates in committees and task forces that contribute to department and overall hospital objectives and performs projects as assigned by either the Directors or the Vice President for Patient Care Services.
Locations
Stanford Health Care
What you will do- Assumes responsibility for professional self-development. Quality of work reflects high professional and ethical standards.
- Assures the efficient, effective function of Nursing Administrative Services, including the Nursing Personnel Support Center (NPSC), assigned float pool, nursing personnel from outside agencies and the Nursing Administration office.
- Communicates effectively to maintain positive working relationships and achieve desired outcomes.
- Effectively communicates and interacts staff and members of the community from diverse backgrounds.
- Manages human resources effectively. Communicates performance expectations to staff and provides ongoing and annual performance feedback and evaluation.
- Manages unit workflow with the goal of achieving optimum financial position.
- Strives toward high performance and improvement in all operations. Develops, implements and evaluates QI projects/processes in order to continually monitor and improve unit efficiency.
- Works collaboratively to facilitate smooth operational, policy, procedural and organizational change.
Education Qualifications- Bachelor's degree in a work-related discipline/field from an accredited college or university
Experience Qualifications- Five (5) years of progressively responsible and directly related work experience, including one (1)
year of supervisory experience
- o Progressive leadership in managing projects within multidisciplinary teams in a collaborative manner.
o Proficiency in Excel (may include use of pivot tables, data sets, and/or formulas
- o May require proficiency in use of Epic Grand Central (including Transfer Center, ADT events, unit manager, bed planning, dashboards)
o Proficiency in reporting and analytics
o Advanced Excel skills
Preferred
Required Knowledge, Skills and Abilities- Ability to conceptualize, plan, organize, coordinate and manage the work of a major program or function within a department
- Ability to lead process improvement and change management
- Ability to quickly learn and apply applicable state and federal labor and wage-hour laws, hospital personnel rules, policies and procedures, and provisions of collective bargaining agreements
- Knowledge of computer systems and software used in functional area
- Knowledge of human resources staffing requirements, needs and problems associated with hospitals, especially in relation to nursing
- Knowledge of principles and practices of modern business and hospital administration, with special reference to organization and personnel management
- Knowledge of principles and practices of organization, administration, fiscal and personnel management
Licenses and Certifications
These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family's perspective:
- Know Me: Anticipate my needs and status to deliver effective care
- Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
- Coordinate for Me: Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $55.85 - $74.00 per hourThe salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
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