Job ID: 295264 Location: Augusta University Full/Part Time: Full Time Regular/Temporary:
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About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
The Georgia Cyber Innovation and Training Center is the single largest investment in a cybersecurity facility in the nation to date. The $100 million facility will help to fill the current and growing shortage of cybersecurity talent in the state and nation. The Georgia Cyber Innovation and Training Center represents a unique public/private partnership that includes Augusta University, Augusta Technical College, the University System of Georgia's research institutions, the Georgia Bureau of Investigation, and other state, federal, and private-sector partners working together to meet this workforce demand and to innovate, train, and strengthen defenses.
The state-of-the-art Center is located in the growing cybersecurity corridor in Augusta, Georgia, that is also home to the U.S. Army Cyber Command and Cyber School of Excellence at Fort Gordon. The Center is located on the downtown campus of Augusta University and houses the School of Computer and Cyber Sciences.
Job Summary
Reporting to the CRC Program Manager, the CRC Program Coordinator 1 serves as the frontline service representative to CRC clients, providing a vast array of cybersecurity services to clients, such as rural hospitals, manufacturers, school districts, and local government organizations. This position will lead, train, and mentor CRC student assistants, and support the Program Manager to ensure seamless CRC operations that deliver professional services to clients.
Responsibilities
The duties include, but are not limited:
OPERATIONS AND PROGRAM MANAGEMENT:
Supports the CRC Program Manager with managing the SAV (site assisted visit) program at the operational level, overseeing 5-10 Student Assistants, while planning and executing 4-5 concurrent CRC SAVs at a time, ensuring standardized quality and consistency across teams.
Utilizes and understands SAV workflows, compliance and risk frameworks, and lifecycle management to oversee multiple engagements and manage dependencies.
Uses analytical and advisory skills to conduct vulnerability assessments, support the development of security testing plans and methodologies, and recommend remediation strategies.
Collaborates with the CRC team and directs the student assistants' execution of comprehensive cybersecurity risk assessments, identification and classification of vulnerabilities and risks, and cybersecurity monitoring services.
COMMUNICATION, REPORTING, AND DATA SYNTHESIS:
Works with the CRC Program Manager to aggregate and synthesize data from Coordinator I teams, pulls required metrics for the CRC Director and Assistant Director, Operations CRC, and produces structured reports and briefings for senior leadership.
Develops a strong understanding of SAV operations, reporting standards, metrics, and executive briefing processes.
Utilizes skills in communication, synthesis, and stakeholder engagement to assist the CRC Program Manager in representing subordinate team operational status to senior leadership.
LEADERSHIP AND PROFESSIONAL DEVELOPMENT:
Manages between five to ten Student Assistants who pull and synthesize data as directed by the CRC Program Manager, and briefs senior leadership on program performance, risk, and growth.
Seeks continuous knowledge of cybersecurity frameworks and enterprise resiliency policy and governance to help improve CRC services and help inform CRC mission alignment.
Develops and employs skills in organization, team leadership, and operational planning to translate enterprise strategy into the successful execution of operations.
Supports executive decision-making to progress professional development toward CRC Program Manager and Director-level responsibilities.
OTHER: Perform other duties as assigned. This role may require occasional travel to support business operations, stakeholder meetings, or project delivery.
Required Qualifications
Bachelors degree from an accredited college or university in information technology, computer science, cybersecurity, or a relevant field of study and six months of cybersecurity team support experience.
Preferred Qualifications
Master's degree from an accredited college or university in information technology, computer science, cybersecurity, business, or a relevant field of study
Industry IT or cybersecurity related certification
One year of cybersecurity team support experience
Knowledge, Skills, & Abilities
KNOWLEDGE Knowledge of cybersecurity principles and concepts
SKILLS Strong oral and written communication skills
ABILITIES Ability to maintain confidentiality
Ability to oversee, collaborate with, and motivate peers and staff Willingness to develop public speaking ability Ability to interface and engage with various staff, customers, and community stakeholders Ability to work in a fast-paced and dynamic environment
Shift/Salary/Benefits
Shift: Days/M-F (Work outside of normal business hours may be required)
Pay Band: B10
Salary: Minimum $52,500/annually
Salary to be commensurate with the qualifications of the selected candidate within the established range (generally minimum midpoint) of the position.
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.
